Privacy Policy
Grindco 571 Ltd, trading as Greenway Hall Golf Club, is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, why we collect it, how it is used and the rights you have under UK data protection law.
Who we are
Grindco 571 Ltd, trading as Greenway Hall Golf Club, is the data controller responsible for the personal information you provide through our website and during your dealings with the club.
What information we collect
Depending on how you use our services, we may collect personal information including your name, postal address, telephone number, email address, membership details, booking information and correspondence with us. We do not intentionally collect special category personal data unless it is necessary and you have provided it to us.
Third-party booking services
Our website uses trusted third-party booking platforms to manage golf and restaurant reservations. These services are provided by BRS Golf and ResDiary, who process your personal information in accordance with their own privacy policies. Please refer to their websites for further information.
Why we use your information
We use your personal information to administer memberships, process bookings, communicate important service information, respond to enquiries, meet our legal obligations and, where appropriate, send you marketing information about products, services and events that may be of interest.
We only collect and use personal information that is necessary for these purposes.
Marketing communications
Where you have agreed to receive marketing communications, you may withdraw your consent at any time. You can unsubscribe using the link provided in our emails or by contacting us by telephone or email.
How we protect your information
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure. Your information is only accessible to authorised staff and trusted service providers where necessary to deliver our services or comply with legal obligations.
Who we share your information with
We do not sell your personal information. Your data may be shared with our online booking providers where required to process reservations, or where we are required to do so by law.
How long we keep your information
Where required by UK tax and accounting legislation, we retain relevant personal information, including names, addresses and contact details, for a minimum of six years. Information used for marketing purposes will be retained until you withdraw your consent or ask us to remove it.
Your rights
Under UK GDPR you have the right to request access to your personal information, ask for inaccurate information to be corrected, request that information be erased where appropriate, object to certain types of processing, request restrictions on processing and withdraw consent where processing is based on consent.
If you wish to exercise any of these rights or have any questions about how your information is handled, please contact us using the details below.
Complaints
If you are unhappy with how we have handled your personal information, please contact us first so that we can investigate and resolve the matter. If you remain dissatisfied, you have the right to complain to the Information Commissioner's Office (ICO).
Contact us
For any questions about this Privacy Policy or the personal information we hold about you, please contact:
Privacy Contact
Debbie Burton
Email: contact@greenwayhall.co.uk
Policy updates
This Privacy Policy may be updated from time to time to reflect changes in legislation or the way we process personal information. Please check this page periodically for the latest version.
This Privacy Policy has been prepared in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
